How do I view the tickets I have created?

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Once you request support from the Online Help Center, a ticket is created. This ticket is available to you for review or updating inside the Help Center. 

To view your tickets:

  • You must be logged in to the Online Help Center. If you do not have a password, please register your account.
  • Click on the "Check Your Existing Requests" link.

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  • The page will open up to your Open Requests (tickets which have not yet been solved or closed). You can click the ticket number & title to access additional information about the ticket or to leave an additional comment.

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  • To view solved or closed requests, please click the "View your recently solved and closed requests" link. 

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