What are the whitelist addresses?



Please provide the information below to your IT Department so they can Whitelist Emtrain IP addresses to ensure that email notifications do not get blocked by your email server.

  • o198214182.outbound-mail.sendgrid.net
NOTE: Please change only the "reply-to" email address when adjusting your preferences. Leave the "from" email address as "training@emtrain.com" so that email delivery is not spoofed and rejected. 

Course Content/Video:

To ensure that Emtrain course content is not blocked by your company firewall, please ask your appropriate IT personnel to enable/whitelist the following domains to allow video streaming:
  • d2txlxmmgcace1.cloudfront.net
  • s3.amazonaws.com
  • *.centerstagelibrary.com
  • *.emtrain.com
  • ssl.p.jwpcdn.com/

Note: All subdomains of emtrain.com must be whitelisted.

Emtrain's domains are secured using TLS 1.2. In order for to access the Emtrain's dashboard or Learner Portals, TLS 1.2 must be enabled.


  • Avatar
    Mike Heller

    Can you give us a more specific url for the S3.amazonaws.com domain?