What do I do if I have questions about one of the Learning Moments?

We have created the new Learning Moments to be as "problem-free" as possible, but we do understand there may be some questions or issues that you need assistance with. We have collected the most common support issues here:

Give Us Feedback!

Course Functionality

• System Requirements
• How to Pause/Stop a Course
• How to Navigate Courses
• Course Logged Me Out

Audio/Video Issues

• Videos Choppy or Not Loading
• Turn Videos On/Off
• Video OFF dialogue pages missing
• Turn Sound On/Off
• Sound Not Working on the Videos

Resources

• Print a Copy of Resources
• Use Ask Trainer 
• Print Completion Certificate

If you have not found a solution for your question or issue, please submit a request so that someone from our Customer Service Team can assist you. Do you have some feedback about our new course? Tell us!