Are some of the Video OFF pages Missing?


When watching the courses in the Video OFF state there is a problem which occasionally affects the Video OFF screens. You may see only one of the various Video OFF screens from a vignette or a training video. 

It seems that with some systems, this is an occasional issue with some easy methods to resolve it:

  • The next time you sign in to the course, you will likely find that the "missing" pages are visible again.
  • Alternatively, if you are in the middle of the course and it only shows one of the video off pages, please move the video to ON and then OFF again. That should reset it.

Of course, if neither of those suggestions work, please let us know so we can investigate further.