Please keep in mind that the course seat is not equivalent to a library license and therefore, a direct exchange is not possible. However, you may have some questions about unassigning the original course. If you are interested in the Business Ethics Series, please contact your Sales Representative.
What if the learner has not yet started the original course?
If a learner has not entered the course from their Learner Portal, the course can be un-assigned. There are two options of how this can be accomplished.
- Unassign an unstarted course from a single learner
- Unassign courses which have not been started from a group of learners
What if the learner already started the original course, but has not finished it yet?
Once a learner has entered the course from their Learner Portal, the course cannot be un-assigned. They must finish the original course assignment.
Why can’t I assign the seat to a learner I just un-assigned from another learner?
The un-assigned seat will not be available for re-assignment if it was an expired seat.