HR Sync FTP Concepts


The Emtrain Learning Management System stores, launches, and tracks a variety of training (eLearning, Workshops, Webinars, etc.) created and taken by individuals in an organization. The Emtrain HR Sync FTP provides a means of automatically syncing user data contained within your company’s HR systems into your Emtrain account.

Connecting to the HR Sync FTP Host

The FTP host supports the following transfer methods:

Explicit FTPS:

  • Host:
  • Control Port: 21
  • Data Port: Will negotiate a port in the 50000 - 55000 range for data transfer.

Implicit FTPS:

  • Host:
  • Port: 990


  • Host:
  • Port: 2222 (Do not use the default SFTP port, use the 2222 port)
  • Login method: Interactive

Unsecured FTP (Not recommended)

  • Host:
  • Port: 21

Unsecured FTP is supported, but it is not recommended that this method be used. We suggest highly that you use one of the secure methods to transfer your employee data to Emtrain's LMS.


Logging into the FTP Server

Use your accounts API Key as the Username and the API Secret as the password.

Your company’s API Key and Secret can be obtained by signing into Emtrain as an administrator and clicking on the Developer Integration link under the My Account section on the admin dashboard menu. If this link is not available on your admin dashboard menu, please contact customer support to obtain your API key and secret.

Every Emtrain customer is automatically placed into a secure private directory upon connection to the HR Sync FTP host. 

Note: The FTP sync runs at 11:00 PM, 12:00 AM, 1:00 AM, 2:00 AM and 3:00 AM Pacific Standard Time. Course Tracks run at 3:00 AM Pacific Standard Time, and Automatic Email Updates are sent at 5:00 AM Pacific Standard Time, so be sure to upload your learner data by 2:00 AM Pacific Standard Time to meet the cut-off time for Course Tracks and Automatic Email Updates.