My course is stuck in the Policy section, what do I do?


Several Emtrain courses require that you open and review your workplace policy. When you reach the page containing your company policy, clicking on the blue 'HERE' link will open a PDF copy of the policy.


In order for the course to record that you have opened the policy and activate the Next button, the policy must open in a new browser tab or window. The screenshot below shows the course open in one tab and the policy open in another:



If the policy opens in the same tab or window as the course, check the following:

  • Make sure that any popup blockers are disabled while you take the course.
  • Some browser add-ons, extensions and toolbars can affect whether the browser opens links in a new tab or not. If you have any add-ons, extensions or toolbars installed, temporarily disable them while you are taking the course.