What do I do if I have questions about the Cyber Security course?

We have created the latest Cyber Security course to be as "problem-free" as possible, but we do understand there may be some questions or issues that you need assistance with. We have collected the most common support issues here:

Course Functionality

• System Requirements
• How to Pause/Stop the Course
• How to Navigate Course
• Course Logged Me Out
• Next Button not Appearing

Audio Issues

• Turn Sound On/Off
• Sound Not Working on the Videos

Video Issues

• Invalid License Key 
• Videos Choppy or Not Loading
• Turn Videos On/Off
• Video OFF dialogue pages missing

Resources

• Print Workplace Policy
• Print a Copy of Resources
• Use Ask Trainer 

Certificate Issues

• Print Certificate
• MCLE Credit
• HCRI Credit

If you have not found a solution for your question or issue, please submit a request so that someone from our Customer Service Team can assist you. Do you have some feedback about our new course? Tell us!