We have created the latest Cyber Security course to be as "problem-free" as possible, but we do understand there may be some questions or issues that you need assistance with. We have collected the most common support issues here:
Course Functionality
- System Requirements
- How to Pause/Stop the Course
- How to Navigate Course
- Course Logged Me Out
- Next Button not Appearing
Audio Issues
Video Issues
- Invalid License Key
- Videos Choppy or Not Loading
- Turn Videos On/Off
- Video OFF dialogue pages missing
Resources
- Print Workplace Policy
- Print a Copy of Resources
- Use Ask Trainer
Certificate Issues
If you have not found a solution for your question or issue, please submit a request so that someone from our Customer Service Team can assist you. Do you have some feedback about our new course? Tell us!
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